Services

Warehousing

Our expansive 10,000 M2 facility is centrally located in Kings Park NSW providing a full complement of tailored services including –

  • Container unloading and goods receiving.
  • Storage and Inventory management.
  • Bulk pallet racking system.
  • Carton and product shelf storage systems.
  • Complete order processing, pick, pack, despatch and distribute.
  • Sate of the art warehouse management system with customised reporting.
  • Customer web access.
  • Full Scanning and order status.
  • Returns management.
  • Secure destruction services.
  • Fully alarmed and monitored CCTV security systems.
  • Pick & Pack

    RDS expertise and technology provides accuracy from single item picks through to highly complex orders. RDS solutions include -

  • Automated check weigh and cube capability.
  • Multi customer consolidated orders.
  • Assembly and kitting services.
  • Packaging supply including cartons and satchels.
  • Quality control checks.
  • Full Scanning and order status.
  • Inventory Management

    RDS advanced inventory management system provides total control and real time transparency with 24/7 online customer access.

  • Stock on hand
  • Order status
  • Stock rotation
  • Automated customer alerts for pre-set events
  • Returns and redundant stock control
  • Tailored business schematics reporting including back orders, forecasting and trends.
  • Fast and Low Cost Delivery

    RDS offers reliable distribution services through our well established carrier partnership network providing - Retail Store, B2B and B2C deliveries.

    Distribution options are carefully aligned to meet our customer requirements for speed and cost including- local, regional, Interstate and international shipments.

    Our commitment to high delivery standards and chain of responsibility is managed through our carrier performance review programs and systems integration for despatch, track & track and POD.

    Ecommerce & Retail Fulfilment

    RDS E-Fulfilment provides the perfect platform to streamline your online orders seamlessly from click to delivery.

  • RDS online order platform.
  • Customer’s website linked to RDS warehouse systems.
  • Order fulfilment, pick, pack, despatch and distribute.
  • Payment processing
  • Customer Service

    Our team of highly skilled customer service professionals provide the front line functional support to our valued customers including –

  • Inbound enquiries
  • Order processing
  • Order tracking
  • Customer surveys
  • Product support
  • Issue resolution

  • Talk to us about a tailored customer service solution.

    Financial Administrative Services

    RDS Payment processing, Invoicing and Credit control systems improve cash flow and include-

  • EFT, Credit Card and Cheque payment processing.
  • Consolidated invoices for multi sender orders to the same location.
  • Credit control payment collection services.
  • RDS provide full financial and KPI reporting.
  • Value Added Services

    RDS has the expertise to meet any fulfilment requirement including

  • Sample product or promotional advertising insertion.
  • Stock repackaging.
  • Assembly & Kitting.
  • Re-branding.
  • Reverse logistics and returns management.
  • Redundant stock management.
  • Plastic wrapping services.
  • Printing.
  • Customised Packaging
  • Point of Sale Display.
  • Secure destruction services.
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